Welcome to London Ticket Box (https://londonticketbox.co.uk). This Advertising Policy outlines the terms under which advertisements are displayed on our website and the standards we uphold for all promotional content. By advertising with us or interacting with advertising on our platform, you agree to the terms of this policy.
1. Purpose of This Policy
The purpose of this Advertising Policy is to:
- Ensure transparency in how advertisements are displayed on our website.
- Maintain the trust of our users by ensuring advertisements meet ethical and legal standards.
- Clearly distinguish between editorial content and paid advertising.
2. Scope of This Policy
This policy applies to:
- All advertisers and promotional partners using our website to promote their products or services.
- Users of our website who interact with advertising content.
- All forms of advertising, including but not limited to banner ads, sponsored content, affiliate links, and social media promotions.
3. Standards for Advertisements
We are committed to maintaining high standards for all advertisements displayed on our website. Therefore, all advertisements must:
3.1 Compliance with Laws and Regulations:
- Adhere to applicable laws, including the UK Advertising Standards Authority (ASA) Code, GDPR, and consumer protection laws.
- Avoid misleading, false, or unsubstantiated claims.
3.2 Prohibited Content:
Advertisements must not contain or promote:
- Illegal activities or products.
- Discriminatory, hateful, or offensive language or imagery.
- Explicit, violent, or sexually inappropriate content.
- Fraudulent schemes, phishing, or malware.
3.3 Accuracy and Transparency:
- Clearly identify the advertiser and avoid misleading representations.
- Sponsored content must be clearly marked (e.g., “Sponsored,” “Advertisement,” or “Paid Partnership”).
- Claims (e.g., health benefits, financial promises) must be substantiated with credible evidence.
3.4 Appropriate for Our Audience:
Given our audience may include children and families, advertisements must be appropriate for all age groups and align with our values as a theatre-focused platform.
4. Placement and Labelling of Ads
To maintain a user-friendly experience:
- Clear Labelling: Ads will always be clearly labeled to distinguish them from editorial content.
- Placement: Ads will be placed in designated areas and will not disrupt the core functionality or usability of the website.
- Personalized Advertising: If personalized ads are used, users will be informed and given the option to manage their preferences.
5. Advertiser Responsibilities
Advertisers are responsible for:
- Compliance: Ensuring their advertisements meet all applicable laws, regulations, and this Advertising Policy.
- Accuracy: Providing truthful and accurate information in all advertisements.
- Timely Updates: Informing us of any changes to advertised products, services, or claims.
Failure to comply with these responsibilities may result in the removal of the advertisement and potential termination of the advertising relationship.
6. User Data and Privacy
We value the privacy of our users and ensure all advertising practices comply with data protection laws, including GDPR.
- Personal data used for advertising purposes will only be collected and processed with user consent.
- Users can manage their preferences for targeted or personalised advertising through the Cookie Settings link on our website.
7. Reporting Issues with Advertisements
If you encounter an advertisement that you believe violates this policy, please report it to us immediately. Include the following details:
- Description of the issue.
- URL or location of the advertisement.
- Date and time of the incident.
Contact Information for Reporting Issues:
Email: [email protected]
Phone:+44 (0)7961 169933
We will investigate all reports promptly and take appropriate action, including removing non-compliant advertisements.
8. Changes to This Policy
We may update this Advertising Policy periodically to reflect changes in advertising practices, legal requirements, or user feedback. Updates will be posted on this page, and the “Last Updated” date will reflect the most recent changes.
9. Contact Us
If you have questions about this Advertising Policy or wish to inquire about advertising opportunities, please contact us at:
London Ticket Box
Email: [email protected]
Phone: +44(0)7961 169933
